Upward Communication: Ensure Management Hears Your Message

By Merge Gupta-Sunderji, MBA, CSP Working closely with senior leaders in an organization can be very rewarding. But it can be just as frustrating if...

Continue reading →

Can We Talk? Four Tips for Delivering Bad News

Bad news is no fun to deliver. That’s why even distinguished leaders and otherwise successful people will go to great lengths to avoid doing...

Continue reading →

Bottom Up Succession: Diversity Key to Retention

By Pam Paquet Retention is notably measured with numbers, percentages and metrics. While recognizing those measures is key, so too is recognizing people as individuals...

Continue reading →

Lies Technology Tells: Unrealistic Expectations of ‘Smartphones’

Advertisements promise that the latest smartphones, tablets, laptops, and other gadgets will put blazing speed at our fingertips, enable us to multitask like an...

Continue reading →

9 Ways to Influence Without Authority

By Russel Horwitz A key skill relevant to leaders at all levels is the ability to positively influence people in such a way that others...

Continue reading →

4 Common Characteristics of Amazing People

By Tammy Tsang In order to narrow down the perfect set of panelists and live case study contributors of the upcoming XYBOOM Conference , I’ve had the...

Continue reading →

Hierarchy & Social Networks Both #FAIL. Now What?

By Brad Palmer The advent of social platforms and communication tools is rapidly changing how information flows inside of organizations. This is challenging how...

Continue reading →

Clear Communication Reduces Conflict: Listening?

By Carol J. Sutton Clear communication is the key to conflict resolution. Not many people would disagree with that in principle, and yet when we...

Continue reading →