Unending Automation

By David Creelman The trouble with trends is that the important ones play out over decades; they become “old news” even while they remain important...

Continue reading →

Clear Communication Reduces Conflict: Listening?

By Carol J. Sutton Clear communication is the key to conflict resolution. Not many people would disagree with that in principle, and yet when we...

Continue reading →

Motivation: WIIFM and WASA

By David Creelman We all know the acronym WIIFM: What’s In It For Me? It’s a good reminder that when implementing a program, the fact...

Continue reading →

Out of Country Travel Coverage

By Brent Delveaux and Queenie Yeung Spending the holidays out of the country? Make sure you are prepared with Out of Country travel coverage. Out...

Continue reading →

Five Top Trends to Watch in the Workplace in 2013

A skills shortage has taken hold in BC and elsewhere in Canada, and research shows one in every four CEO’s is holding back on...

Continue reading →

HO HO ‘UH-OH’: Survey Reveals Strange Sightings at Company Parties

When it comes to year-end office parties, many would say they've seen it all. In a new survey from The Creative Group, advertising and...

Continue reading →

Should HR Model Itself on Finance?

By David Creelman There is a mood in HR that it ought to emulate the finance department. Finance seems to have rigor, respect, professional methods...

Continue reading →

Assumptions about Performance

One of the core roles for Human Resources professionals is to work to optimize the performance of the people in the organization. How we...

Continue reading →