Guidelines for Interpreting Collective Agreements

By Amanda Jones Imagine you have just been handed a written grievance from your union and have no idea where to start. You are looking...

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The Good Manager

By Nilesh Bhagat, CHRP Good managers lead, enable, believe in and trust their teams. They gave a distinct mindset when working with their teams - they believe...

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Career Reflections & Resolutions

By Kyla Nicholson, CHRP “So, what are your new year’s resolutions for 2012?” Is anyone else tired of this question? You may also be tired...

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Flex Forward: Flexible Benefits Have a Strong Future

By Debbie Eerkes Flexible benefits programs have been a part of the Canadian benefits scene for a quarter-century. In that time, advances in administration and...

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Overcome the Innovation Barrier

By Nilesh Bhagat, CHRP We are ruined by our own biases. When making decisions, we see what we want, ignore probabilities, and minimize risks that...

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The Dangers of Diagnostics

By David Creelman There are two approaches to diagnosing business issues. One is informal: you look at some data, talk to some people, and come...

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Guiding Change: How HR Adds Value

By Chris Edgelow What human resource professional isn’t involved with change? HR work lies at the critical intersection of business and people — and that...

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Avoiding Stereotypes in the Workplace

By Gobinder Gill The truth is that we all stereotype certain groups of people. Many of us have grown up with biases in our homes,...

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