Special Promotional Feature

Workforce management has come a long way since the days when Human Resources Management Systems (HRMS) were a competitive edge for only the most progressive BC businesses. Advancing technology and business process outsourcing have made HRMS a universally accessible tool, a given.

This is encouraging successful employers across the province to demand more than just workforce management. They expect workforce optimization.

The next generation of workforce management solutions must do more than just automate business processes such as scheduling. They must provide easy-to-use tools that enable businesses to make informed decisions and effectively guide the entire workforce lifecycle. Is it time to demand more from your workforce management solution?

What is workforce management?
Employers use workforce management to ensure they have the right employees doing the right work at the right time. They rely on workforce management solutions primarily to achieve the following objectives:

• Automate and integrate time-consuming business processes.
• Forecast labour needs and deploy workforce to meet demands.

What are the benefits of workforce management?

Numerous case studies show significant benefits for businesses that use effective workforce management solutions:

• Save time: Automating time-consuming business processes such as time and attendance tracking can drastically reduce the amount of time spent on workforce management while also improving the outcome. With an effective workforce management solution, Hibbet Sports was able to reduce its monthly labour and budget process to just two days from a week, a 70% reduction in time.
• Save money: Automated, effective workforce management not only enables businesses to meet their labour needs, it enables them to avoid exceeding them. Vodafone, a telecommunications services provider, was able to trim its overtime costs to $3,000 from $50,000 per month, a 94% reduction in cost.
• Ensure compliance: Automated workforce management mitigates the risk of non-compliance with complex regulations and legislation, which protects businesses from incurring fines.
• Renew focus: Automated workforce management significantly reduces the manual work required and frees employers and employees to focus on their core business.
• Leverage critical data: Workforce management solutions generate a wealth of critical data that offers businesses a detailed analysis of their workforce. Some solutions enable this information to be broken down by departments, jobs, or even projects and specific tasks. Businesses can leverage this information to make informed decisions.

Why should I choose Ceridian InView™ Workforce Management?
Many businesses waste valuable time and money managing their workforce manually. This prevents them from focusing on their core business and goals such as reducing labour costs, boosting productivity, increasing sales and improving customer service.

Ceridian InView Workforce Management allows customers to optimize the deployment of their workforce. The solution builds on industry-leading expertise to offer a variety of advantages:

• Free yourself to focus on your core business by simplifying, automating and integrating business processes.
• Use the data generated by these processes to make informed decisions.
• Schedule your workforce for the greatest benefit to your bottom line.
• Reduce the high cost of overstaffing and overtime.
• Develop a performance-driven culture in which managers instantly understand the business impact of their decisions.
• Align budgets and all aspects of your workforce with Key Performance Indicators.
• Align employee performance to corporate goals.
• Mitigate the risk of non-compliance with complicated regulations and legislation.

 Just down the Pacific coast, the YMCA of Los Angeles, California, chose Ceridian InView Workforce Management to effectively deploy its 2,500 employees. 

“We wanted to see if our HR processes could be streamlined and improved,” said Ed Stapleton, the YMCA’s executive vice president of HR and Risk Management. He noted the YMCA considered a variety of solutions from several providers before choosing Ceridian, and added, “If there was a way to improve our processes and save dollars at the same time, so much the better.”

“As soon as we saw it, we knew it was the way to go,” explained Heather Livernois, senior vice president of Finance and YMCA’s controller. She said Ceridian InView Workforce Management will save the YMCA time and money by simplifying scheduling and ensuring regulatory and legislative compliance.

Want to learn more? Click here to register for the Ceridian webcast: In-Year ROI with Today’s Workforce Management tools? It’s possible. Beginning at 3 p.m. EST on April 5^th, Shelley Ng, Ceridian Canada’s Vice President of Product Management, will explore how today’s best-in-class solutions and strategies can benefit you.