We Need to Talk: Up Close with Critical Conversations

By Amelia Chan, CHRP “We need to talk.” While this phrase is heard often enough by HR professionals, for many in the workplace it generates reactions...

Continue reading →

10 Ways to Bring Creativity to Every Part of a Business

By Bruna Martinuzzi Creativity is the most important leadership quality for business success, according to a groundbreaking IBM study of 1,500 CEOs. Other research shows that...

Continue reading →

The Criticism Sandwich: A Stale Idea

By Bruna Martinuzzi Mark Twain said that “sacred cows make the best hamburger.” One sacred cow is “the criticism sandwich”—no pun intended. The criticism sandwich...

Continue reading →

7 Ways to Overcome Irrationality and Make Better Decisions

By Bruna Martinuzzi There is a growing body of research in behavioral economics which shows that we use an irrational approach to decision-making. What exactly...

Continue reading →

Diversity in the Workplace: 5 Ways to Help Your Team Perform Better

By Bruna Martinuzzi When we think of diversity, most of us first think of race, ethnicity, gender and age. We think of the legendary Louis...

Continue reading →

6 Tips Guaranteed to Reduce Workplace Frustrations

By Bruna Martinuzzi This article originally appeared on American Express OPEN Forum. Used by permission. Peter F. Drucker, known as "the man who invented management", once...

Continue reading →

What Culture Is Right For Your Business?

This article originally appeared on American Express OPEN Forum. Used by permission. By Bruna Martinuzzi “If you do not manage culture,” said Edgar Schein, MIT Sloan...

Continue reading →

Avoid Communication Pitfalls in the Workplace

By Bruna Martinuzzi There is a large body of work concerning the way women's communication style differs from that of men. For example, there is...

Continue reading →