How to Handle a Difficult Moment by Taking a Mindful Pause

You deal with a lot in your HR role.  As an HR professional, you encounter all sorts of challenging situations.  Whether it’s a heated meeting,...

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Resolving Internal Conflicts with Mindfulness

By Wendy Quan Mindfulness is offered as a way to ‘be present and non-judgmental’.  Mindfulness is pretty much a household term these days.  It can...

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Conflict Resolution for a Politically Polarized Workforce

By David Creelman We’ve seen sharp polarization of political beliefs in universities and the public at large to the point where groups simply shout at...

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HR Can Add Value Through Conflict Management

By Carol J. Sutton To create a workplace in which engagement, loyalty and high-performance thrive, the executive suite has much to gain from turning to...

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In Tough Conversations, Seek to Complete not Compete

At some point you will have to have a difficult conversation at work. There's just no way around it. Whether you're giving not-so-positive feedback...

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Can Old Dogs Learn New Tricks? Five Steps to Growing EQ

By Nic Tsangarakis We can all improve. Case in point, I know that I need to get better at dealing with conflict. This is as...

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Emotional EQuity Brings Inspired Returns

By Brenda Young “People don’t care how much you know until they know how much you care.” —Theodore Roosevelt It’s that touchy-feely stuff business balks at: feelings...

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Dealing with high conflict people

By Bill Eddy A manager publicly blames a staff member for his own mistakes. An employee bullies and threatens a work colleague, then claims it...

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