New School Performance Process Design: Opportunities and Cautions

By Kyla Nicholson and Vincent Chow Well known companies such as Microsoft, Motorola, Gap, Expedia and GE have made, or are in the process of...

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The Science of Emotion (and Why We Need to Take it to Heart)

By Jennifer Gerves-Keen Social connectivity is one of the most important survival tools of humans. It also has far-reaching consequences on our capacity for personal...

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Emotional EQuity Brings Inspired Returns

By Brenda Young “People don’t care how much you know until they know how much you care.” —Theodore Roosevelt It’s that touchy-feely stuff business balks at: feelings...

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The Criticism Sandwich: A Stale Idea

By Bruna Martinuzzi Mark Twain said that “sacred cows make the best hamburger.” One sacred cow is “the criticism sandwich”—no pun intended. The criticism sandwich...

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Delivering Happiness (& Fresh Thinking): HR with a Twist at BC HRMA Conference 2012

By Jason McRobbie For 70 years, BC HRMA has brought the best of HR to the table. For the past 50 years,   conference has brought...

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Your Brain at Work: Rethinking the Productivity Paradigm

By Nilesh Bhagat, CHRP HR has often been stuck between a rock and a soft place. The practice of human resources management has historically been depicted...

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Get Inside Your Head: How Knowledge of Your Brain Can Make You a Better Leader

By Bruna Martinuzzi “Your capacity to regulate emotions,” says David Rock “is absolutely essential to success in life.” Managing our emotions is crucial because it...

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The Good Manager

By Nilesh Bhagat, CHRP Good managers lead, enable, believe in and trust their teams. They gave a distinct mindset when working with their teams - they believe...

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