Empathy Underrated? Soft Skills Offer Solid Value

By Isabelle St-Jean In contrast to the ongoing conversation about technological advancement, the topic of empathy is turning up everywhere these days—in best-selling books, in surveys, and perhaps not surprisingly, at conferences exploring the future of the workplace. While an...

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Disruption: HR for Challenging Times

By Nancy Painter Change surrounds us. The world has changed in every conceivable—and previously inconceivable—way within a generation. Some changes we take in stride:  the weather has changed since last week, our colleague is in a better mood today than yesterday,...

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