What’s In It For Me? Caring at the Core of Employee’s Experience in the Workplace

At a HR conference in Saskatchewan this past year, keynote speaker Ryan Estis’ message had a profound impact on me — an Oprah “aha” moment, if you will. While he addressed a myriad of topics encompassing people and culture,...

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Nine Leadership Lessons from the Best Boss I Ever Had

By Ryan Estis I walked into the restaurant five minutes early for our 6:30pm reservation.  He was waiting to greet me by the bar. I couldn’t help but smile.  I’ve never forgotten the sales lesson “showing up on time...

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Chief Experience Officer

By Ryan Estis Who is in charge of creating the vision and designing the strategy to deliver a world- class experience for your customers? How about for employees? Does anyone own that responsibility? Does everyone? I used to carry the Chief Executive...

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