Skills Shortages: A Paradox Resolved (In Principle)

By Amelia Chan, CHRP In turning our focus to the future, it is interesting how often the past provides resolution to present challenges. The ever-looming paradox...

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A Sampling of ‘Supply’ Side Myths

By Amelia Chan, CHRP This piece supplements Skills Shortages: A Paradox Resolved (In Principle). Read the full article now. The “supply” of qualified, motivated and suitable...

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Successfully Leading a Diverse Workforce

By Gobinder Gill In the past, the North American workplace was quite homogeneous. Workers, for the most part, knew the unwritten rules about what was...

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Engage Remote Workers

Currently, 82 per cent of Fortune Magazine's "100 Best Companies to Work For" already have virtual employees and policies in place. This number is...

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Survey: Office Workers, Bosses Want to Work from Everywhere and Anywhere

Microsoft Canada recently announced the results of its Flexible Workspaces survey – a study which examined the workstyle preferences of employees and bosses with...

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Customer Service 2.0: The Employee Experience

By Nilesh Bhagat, CHRP Customer service is dead. Here is how it used to work: a customer would seek out a product or service, approach an...

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Hire Wisdom: Criminal Background Checks

By Michelle Morra-Carlisle In a limited job market it’s exciting to meet a candidate who seems ideal. Sometimes, though, a person’s credentials, references and personality...

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Flexibility, Productivity, Profitability

73 per cent of Canadian companies report their productivity has increased as a result of flexible working practices, and 68 per cent link increasing...

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