Taking Service to the Stratosphere: 5 Tips to Create Uplifting Service

You step off the plane, weary from a long flight. As you walk through the terminal, you can’t believe your eyes. The airport is...

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What Culture Is Right For Your Business?

This article originally appeared on American Express OPEN Forum. Used by permission. By Bruna Martinuzzi “If you do not manage culture,” said Edgar Schein, MIT Sloan...

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Digital IQ and Social Business: Seven HR Hotspots

By Christine McLeod, CHRP HR has not traditionally been known for its propensity towards ‘early adoption’ and while HR has come around to game-changing technology...

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Change Culture Impact = People Passion Profit

Editor’s Note:  Marina English, a BCIT student, was the recipient of a conference scholarship for the Greater Vancouver region. By Marina English People. Passion. Profit. These three...

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Cultural Capital – The Root of Organizational Success

By Cathy Fulton, CHRP So, where does HR stand? Times are turbulent, change is here to stay and organizations must be engaging and high performing. ...

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Old Challenges to New Paradigms

By Nilesh Bhagat, CHRP On the surface, W.L. Gore & Associates (WLG&A) has it right.  According to the vocabulary of modern leadership thinkers, their structure,...

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Discovering the Magic of Culture Shifts: Part Three

This is the final installment in a three-part series featuring a case study in large scale culture transformation. Read Part One and Part Two...

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Discovering the Magic of Culture Shifts: Part Two

This is the second installment in a three-part series featuring a case study in large scale culture transformation. Read Part One now. By Beverley Patwell,...

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