From Cost Centre to Culture Catalyst: Putting People Focus First

The HR function has historically been considered a cost centre since it does not specifically create income, while still costing the organization money to operate. However, this thinking is not only out of date, it has always been inaccurate,...

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Engagement Sapped by Common Mistakes: The Case of Uber and Amazon

By Eduardo Sasso “Nearly all surveyed companies report that ‘agility and collaboration’ are critical to their organization’s success.” —Deloitte Global Human Capital Trends 2017 The world of employee engagement has been experiencing new sounds and rhythms, where reciprocity and co-creativity are becoming...

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The Quantified Organization: It’s Time For People Operations to Join the Data Revolution

By Goutham Kurra The world is awash with data. From optimizing supply chains to understanding customer sentiment to tracking the spread of contagious disease and predicting churn: data, algorithms and the information they yield have given us incredible leverage in...

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Intervention: From Negative Impact to Constructive Leadership

By Janet Wright An intervention is an extreme, serious action to improve a critical situation. Reality TV has sensationalized this concept but you may not have considered this same approach as an effective solution in the workplace. Specifically, an intervention...

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