Learning is a Process, Not an Event

By Holly MacDonald I have subscribed to this nugget of wisdom forever. If you deliver training, I have a simple way for you to break the mold of training as an event. Introduce a before/during/after framework to your planning or...

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Adopting a New Approach to User Training

By Holly McDonald Not so long ago, I attended a webinar on User Adoption which was for HR software vendors by William Tincup. I’m not an HR software vendor, so this wasn’t entirely applicable to me. But I do care...

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So We Agree? Let’s Get to e-Business

By Holly MacDonald I've just finished delivering a workshop called: 3 Practical Strategies for Transitioning to E-learning and most of the participants indicated that they didn't actually need to "sell" the idea of e-learning to their organization. They had implicit or explicit...

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E-Learning: Do It Right (But Do It!)

By Holly Macdonald There’s (still) a lot of hype about e-learning and it’s hard to know what’s true. It's cheaper! (Well, it can be.) It's easy to create! (Easy doesn't always mean good.) Learn anytime, anywhere! (Well, maybe.) Anyone under...

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Solutions in Search of Problems

By Holly McDonald The theme for my work lately has been "solutions seeking problems". You know, the situation where you are asked to throw together a <insert your area of expertise where an internal or external client places an "order"...

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Trade Up On Training: Become a Performance Diagnostician

By Holly MacDonald In my last post, I shared some things that could be used as performance support.  This post focuses more on how to know when it's not just training.  Lots of times training is suggested because it is...

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Performance Support for Workflow: Training on the Go

By Holly MacDonald I'm working with a client who is rolling out a system to a global group of employees/managers and they have requested training.  I have suggested that we invest more in performance support rather than training.  Is there...

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My Big, Fat HR Failure… Is Great!

By Holly MacDonald I have become a Twitter addict. I simply cannot believe how many smart, fabulous perspectives there are out there. But, this is not a woo-you-to-Twitter post. It's to share with you a  wonderful blog post that I really connected with. ...

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