Game On: Working in the Value of Play

By Nilesh Bhagat, CHRP The games we play are more than simply diversions or entertainment.  As is being explored more often, games are a reflection: of ourselves, our society and to no small extent, our organizations. The metaphors that emerge from...

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A Brief History of Video Games: Lessons for the Workplace

By Nilesh Bhagat, CHRP As video games and apps become increasingly proliferate, a brief history of five key games offers an innovative lens and lessons for the workplace. Pong (1972) Pong began as a concept for a training program, and resulted the...

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Video Games as a Metaphor for Organizational Development

By Nilesh Bhagat, CHRP How directly do video games tie to the workplace? For starters, it is by no means a male-dominated realm any more. Over the years, the uptake of gaming by females has increased dramatically—to a point where almost...

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Bridging Expectations: ‘Y’ Connecting Aspirations is Key

By Nilesh Bhagat, CHRP In July, the McKinsey Global Institute published what it believes to be five game changers for the US economy: opportunities which will leverage economic growth and renewal. Being a graduate not too long ago (and a...

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Finalists Announced for 2013 BC HRMA Awards

The BC Human Resources Management Association (BC HRMA) is proud to announce the finalists for the 2013 Professional Awards. Rising Star Award The Rising Star Award, sponsored by The Vancouver Sun and The Province, recognizes the HR leaders of tomorrow. These...

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Customer Service 2.0: The Employee Experience

By Nilesh Bhagat, CHRP Customer service is dead. Here is how it used to work: a customer would seek out a product or service, approach an employee, and explain what she needed. The helpful salesperson would calibrate her request with the...

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Your Brain at Work: Rethinking the Productivity Paradigm

By Nilesh Bhagat, CHRP HR has often been stuck between a rock and a soft place. The practice of human resources management has historically been depicted as 'soft', ‘warm’ and ‘friendly’. While none of these characteristics are inherently negative, these presumptions...

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EQ + IQ = Learning From Leaders

By Nilesh Bhagat, CHRP I’ve had the privilege to work with and know many great leaders. Both in the workplace and out, I’ve learned what it means to show integrity, respect and class. Their actions have been memorable; their words...

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