Goal Setting: The Dark Side

By David Creelman One of my very first published articles, about 20 years ago now, was about the wonders of goal setting. Goal setting is...

Continue reading →

Winning Outcomes: The Secret Spice

By Diane Taylor It is probably not the biggest secret that I am not a huge sports fan. However, I am a fan of sports...

Continue reading →

Do Your Training Programs Assume People Think Alike?

By Ed Bernacki You open the manual for a leadership training program. On page one you read: “The authors of this training program assume that people...

Continue reading →

The Exchange: Four Tips for Having Conflict-Busting Conversations in the Workplace

A long-time consultant is offended by something a new salesperson said on a conference call and is threatening to leave. And an employee in...

Continue reading →