Make Care a Culture (or Count the Cost)

Sarah is an admin assistant at ABC Tech. She’s had a tough year with health challenges and difficult family situations. In spite of having used all her sick days, her doctor suggests she needs more time off. She has...

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Get Unstuck and Empowered with Emotional Intelligence

In this day and age when talent is in high demand are you losing your top people to your competition? Worse yet, are you losing your people to disinterest and apathy? Are your employees disengaged? If you answered YES...

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Getting it Right the First Time: Onboarding with Emotion

By David Cory A Tale of Two Impressions Margaret was at a party when she met Shae who worked at Thread the Needle Electronics (TNE), a company where she had recently submitted a resume. She thought TNE would be a great...

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Why EQ is Essential for all Leaders

By Casey Miller The emotional intelligence quotient (EQ) and leadership are two concepts so ubiquitous in workplace lexicon that they are thrown around with the assumption that: 1) we all know what they mean, and 2) we all agree on...

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Leading Change By Targeting Mindsets (and Hearts)

By Nic Tsangarakis Every organization needs to continuously adapt to its business environment. Naturally, responding to external changes requires internal changes, and these changes can range from incremental to transformational. Achieving sustainable change is hard. Arguably the single biggest challenge...

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Empathy 101: Why are Soft-Skills so Hard?

By Isabelle St-Jean While neuroscience has had ripple effects across various fields of endeavour, one thing that has united them all is that we human beings are “wired to be social and empathetic.” Indeed, it is said that the brain...

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Infographic: Your Essential Guide to Emotional Intelligence

This infographic was created by Davitt Corporate Partners.

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Soft-Skills Futures Ahead: Five Ways to Help Employees Develop ‘AQ’

By Faith Tull As technology, culture and social norms are all changing rapidly, employers need talent that can combine technical know-how with general capabilities, or soft skills. As such, hiring managers are now looking for more than IQ and EQ...

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