Leadership Level HR 101: Building a Better Business Practice

For some time now, we’ve been hearing fa double-edged complaint: from CEOs bemoaning their HR team’s lack of vision and from HR teams begrudging being left out of those very same strategic discussions. With the added stress of AI and...

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Hard Value of Soft Skills Required in AI Future

Between IBM’s Watson actually coaching conference attendees at last year’s Association for Talent Development conference and being able to hold a conversation with my new virtual assistant in the living room, key aspects of our world are obviously changing...

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Moving Beyond the Annual Review

By Jennifer Gerves-Keen What motivates change? How about two million hours? That’s an enormous amount of time… and money. Time for a Change of Track? When Deloitte realized that their firm was spending two million hours a year on filling in forms and...

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Is Micro-learning the Next Big Thing?

By Jennifer Gerves-Keen According to a recent study by Bersin by Deloitte looking at the modern learner, only one per cent of a typical work week is available to employees to focus on learning and development. Contrast that to statistics...

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Motivation vs. Management: Leading in the Mobile Era

By Jennifer Gerves-Keen Allison is a senior leader in a large, global organization. She has 18 direct reports in five different countries and over seven time zones. She works six days a week, and sometimes seven in order to keep...

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The Science of Emotion (and Why We Need to Take it to Heart)

By Jennifer Gerves-Keen Social connectivity is one of the most important survival tools of humans. It also has far-reaching consequences on our capacity for personal growth, as ‘social pain’—such as rejection by others—has been shown to impact our ability to...

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The Future of HR: Where We Need to Look NOW

By Jennifer Gerves-Keen According to PricewaterhouseCooper’s (PwC) report, “The Future of HR,” managing complexity, ambiguity and technology are the biggest trends for HR as we head toward the year 2022. Unsurprisingly, resource scarcity, climate change and shifting economic power are...

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Re-imagining Performance Management

by Jennifer Gerves-Keen “Evidence is mounting that conventional approaches to strategic human capital management are broken…If you want a high-performance organization, you have to reverse the destructive effects of conventional performance management”1. — David Rock, Josh Davis & Beth Jones, “Kill...

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